Saturday, July 05, 2008
RESOURCES

 

R E S O U R C E S


There exist many good resources in the field of workplace education evaluation and the balanced scorecard approach to performance measurement. Here are a few selected listings that are helpful should you wish further study in these areas.

Websites - Events
Websites - General
Websites - Balanced Scorecard
Websites - Workplace Basic Skills
Books
Articles


Websites - Events

2008 National Career Development and Workforce Learning Event
(January 21-23, 2008: Toronto)
This major event brought together over 500 leaders representing business, labor, practitioners and policy makers from across Canada to address the latest in career development and workforce learning issues.

 


Websites - General

Strengthening State Adult Education Policies for Low-Skilled Workers is a brief report outlining state adult education policies and programs. It recommends improvements for better job advancement opportunities for lower-skilled adults and older youth.
(http://www.clasp.org/publications/policy_brief_-_adult_education_2_.pdf)

The U.S. Department of Labor's Senior Community Service Employment Program competitively awards funds to pilot programs designed to benefit older workers.
(http://www.doleta.gov/seniors)

Workplace Education: Twenty State Perspectives is a new paper describing various aspects of current workplace education programs in 20 states. Prepared for the National Commission on Adult Literacy, it examines inputs and outcomes of the programs, strategic plans and future policy options.     
(http://www.nationalcommissiononadultliteracy.org/pandp.html)

A new report by the Migration Policy Institute identifies English acquisition as a serious challenge for both legal and illegal immigrants. Businesses are encouraged to invest more on English instruction as a way of improving workforce capacity. (http://www.migrationpolicy.org/pubs/NCIIP_English_Instruction073107.pdf)

ISO standards help to ensure processing quality, safety, reliability, efficiency and interchangeability in the delivery of goods and services. The widespread adoption of International Standards means that suppliers can base the development of their products and services on specifications that have wide acceptance in their sectors.

Congress Receives Annual Report on Adult Education Performance: A report from the Task Force on Workforce Development, Learning Partnerships: Strengthening American Jobs in the Global Economy, proposes "bottom-up partnerships" of government, educators, labor leaders, and employers to analyze job opportunities and workforce needs, and to develop effective training.

U.S. Department of Education

American Society for Training and Development

ROInet : An online discussion group of human resource development professionals interested in evaluating the effectiveness of workplace education

The Evaluation and Return on Investment Online Learning Community of the American Society for Training and Development

CareerOneStop : A resource for job-seekers and businesses

Foundation Skills Site (PA)

Workforce Improvement Network (PA)

Ilinois Skill Standards

CAELA offers a digest on planning, implementing and evaluating workplace ESL programs.

Grants.gov

What Works Clearinghouse provides educators, policymakers, researchers, and the public with evidence of what works in education.

Business Value Assessment toolkit helps education practitioners and their employer partners assess the business value of their workforce services.

Workforce3 One
A new collaborative effort between the US Department of Labor/Employment and Training Administration (ETA), the Center for Employment Security Education and Research (CESER), which is the 501c3 affiliate of the National Association of State Workforce Agencies (NASWA), and the National Association of Workforce Boards (NAWB). This collaboration represents the merging of national, state, and local leadership into one system that is committed to embracing and installing a demand-driven culture in the publicly funded workforce system.


Websites - Balanced Scorecard

The Balanced Scorecard Institute

An independent source of information on applications of the balanced scorecard to the public sector.

Balanced Scorecard Collaborative
education, training, advisory, research, and development organization that facilitates the worldwide awareness, use, enhancement, and integrity of the Balanced Scorecard.

Corporater Balanced Scorecard
Java based Balanced Scorecard developed according to specifications given by Balanced Scorecard Collaborative BSCOL.

Free Balanced Scorecard Software - Dialog Strategy
Define your business strategy, assign measures and monitor your business performance. Based on the Balanced Scorecard approach to Strategic Management.

Balanced Scorecard Collaborative, Inc.
Dedicated to the worldwide awareness, use, enhancement, and integrity of the Balanced Scorecard as a value-added management process.

Balanced Scorecard - What Is BSC?
Translate strategy into action. An introduction to the Balanced Scorecard, online example scorecards, presentations, White Papers, and free software downloads.

SAS Solution for Balanced Scorecard
Focuses on providing a strategic feedback system that enables you to make better decisions.

Balanced Scorecards For Implementing Strategy
How to use the balanced scorecard to implement strategy, focus people on core objectives, reduce waste, and increase performance - without massive investments in IT.

What is the Balanced Scorecard?
What is the Balanced Scorecard? A new approach to ... The Balanced Scorecard and Measurement-Based Management. The balanced scorecard methodology ...

Balanced Scorecard Software: PM-Express
Balanced Scorecards for your organization. Web-based, easy-to-use solution. Flexible, configurable software with remote setup, collection, reporting, and dynamic graphing. Needs no browser plug-ins, easy to set up and manage.

Balanced Scorecard Newswire
newsletter covering the Balance Scorecard approach to management.

Balanced Scorecard of Performance Measures
The balanced scorecard concept, developed by Professor Robert Kaplan of the Harvard Business School and David Norton, has been embraced by a rapidly growing number of large corporations as a vehicle

BSC & Knowledge Management
An independent source of information on applications of the balanced scorecard to the public sector.

The Balanced Scorecard for Government
helps government organizations and the military service use the Norton Kaplan methodology.

Performance Management using the Balanced Scorecard
Guide explains the balanced scorecard methodology with special reference to application in government. Contains seven chapters of detailed information.

ActiveStrategy
provides enterprise strategy execution software to automate the balanced scorecard management system as well as develop, implement, deploy, and manage strategies.

2GC
focuses on improving organizational strategic management, strategic control and performance measurement. 2CG consultants deliver using a range of tools and techniques including the 3rd Generation Balanced Scorecard.

Websites - Workplace Basic Skills

Route 21 provide an online interactive tool that demonstrates how 21st century skills can be supported through standards, professional development, assessments and curriculum and instruction.
(http://www.21stcenturyskills.org/route21/)

Programs in the Workplace: How to Increase Employer Support examines approaches to workplace literacy training in Canada that have proven effective in engaging employers in workplace literacy initiatives.
http://www.ccsd.ca/pubs/2007/literacy

Office of Adult and Vocational Education –
Department of Education

WorkplaceBasicSkills.Com

LINCS - Workforce Education Site

National Institute for Literacy

Literacy Directory

International Adult Literacy Survey

Workplace Basic Skills Network

List of United States Literacy Organizations

Workplace Essential Skills and GED

Workplace Literacy and Basic Skills

America’s One-Stop System

Test of Workplace Essential Skills

National Center on Adult Literacy

Literacy.org

Bestimation is a report that looks at how imaginative use of calculators can enhance learning in adult numeracy classes. It suggests activities to develop estimation and problem-solving skills, providing learners with opportunities for self-directed learning.

 

Books

Gonick, L. and W. Smith. The Cartoon Guide to Statistics (New York: HarperCollins, 1994)

Kirkpatrick, D.L. Evaluating Workplace Education Programs: The Four Levels. (San Francisco: Berrett-Koehler, 1996)

Becker, Brian E. et.al. The HR Scorecard: Linking People, Strategy and Performance. (Boston: Harvard Business School, 2001)

Kaplan, Robert S. and Norton, David P. The Strategy-Focused Organization: How Balanced Scorecard Organizations Thrive in the New Business Environment
(Boston Harvard Business School, 2000)

Niven, Paul R. Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results. (John Wiley & Sons, 2002)

Articles

Cox, B.G. and Chinnappa, B. N. "Unique Features of Business Surveys." Ch. 1 in Business Survey Methods. Wiley. NY. p. 9ff.

Bassi, Laurie J. and McMurrer, Daniel P. Do firms' investments in education and workplace education pay off? (Unisys World, July, 2001)

Bassi, Laurie J. Human Capital Advantage: Developing Metrics for the Knowledge Era. (LiNE ZINE, Spring 2001)